Clients
Meet the nerve center for your customer base. Clients keeps names tidy, numbers reachable, deposits ready, and pets neatly linked. Less faff, more fluff.
What you can do here
- Create and edit clients - names, email, phone, address, emergency vet, and notes.
- Store a deposit on file - applied automatically to future bookings so you chase less.
- Set preferred contact method - email or text so reminders hit the right place.
- See linked pets at a glance - jump straight to a pet or add a new one.
- Search fast - find clients by name, email, phone, or postcode.
Power features
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Address autocomplete + map preview
Type a postcode or street and lock it in. On edit you get a handy map for mobile routes. -
Deposits on file
Keep money on the account. Barkway uses it intelligently when you create or edit bookings.
Grab at least one contact method. No phone means no texts. No email means no emails. Physics.
Get started
If you like step-by-step, start here:
📄️ Creating a client
Step-by-step guide to adding a new client in Barkway.
📄️ Editing a client
Update client details, manage deposits, and handle pets in Barkway.
📄️ Deposits on file
How deposits work in Barkway, and how they’re applied to bookings.
Pro tips
- Keep client notes for business stuff like payment habits. Save quirks on the pet as Pet Notes.
- Use deposits for regulars. It speeds checkout and reduces no-shows.
- Updating addresses helps the built-in map save you time on the road.
🐾 Nail your client records and the rest of Barkway clicks into place - bookings, reminders, invoices, all in sync.