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Quick start checklist

Ready to hit the ground running? Follow these steps and you’ll have your first booking in Barkway in no time. 🐾


1) Add your business details

  • Go to Manage → Settings.
  • Pop in your name, upload a logo, and pick your accent colour.
  • Set your opening hours and time zone so Barkway knows when you’re really open for business.
tip

Think of this as setting out your “shop front” — it’s the first thing clients will see on invoices and reminders.

2) Create your services

  • Go to Manage → Services.
  • Add your core services with price and duration.
  • Add extras like nail trims or teeth cleans as separate services.

Clear services mean Barkway can do the maths for you. 🧮

3) Choose deposits and discounts

  • Decide if you’d like deposits to secure bookings.
  • Pick between a fixed amount or a percentage.

This helps cut down on no-shows and keeps cash flow smooth.

4) Add your first client and pet

  • Click Clients → New client.
  • Add their details and notes (like “always prefers texts” or “runs late”).
  • Then add their pet with breed, temperament, and a photo if you have one.
tip

Want to save clicks? Use Save & Add Pet to add both in one go. Perfect for new walk-ins.

5) Make your first booking

  • Click New booking at the top of the app.
  • Pick the pet, add services, and confirm the time.
  • Add a deposit or discount if needed.

Your calendar now has its very first Barkway booking 🎉

6) Send confirmations and reminders

  • Check your email/SMS settings in Settings → Notifications.
  • Confirmations and reminders can send automatically.
  • You can also nudge overdue clients from the Recall list with one click.

Fewer no-shows = happier groomers.

7) Create an invoice

  • Invoices are automatically created when a booking is marked as complete.
  • Review the items, download a PDF, or email it to the client.
  • Mark it as paid once you’ve got the money.

That’s it!

You’ve just gone from zero to fully functional Barkway in minutes. From here, the calendar, invoices, and reminders have your back — so you can get back to what matters. ✂️